Get in touch with the STRIPD team for product questions, order support, or collaboration inquiries.
COMMON QUESTIONS
What are your shipping options?
We offer standard and express shipping across the USA. Shipping rates and estimated delivery times are calculated at checkout based on your location.
What is your return policy?
We accept returns within 30 days of purchase on unopened products in original condition with the safety seal intact. Simply contact us at support@buystripd.com to begin your return.
How can I track my STRIPD order?
You'll receive a tracking number by email as soon as your order ships. Use it to follow your package's progress right to your door.
Can I edit or cancel my order after placing it?
If your order hasn't shipped, contact us right away at support@buystripd.com and we'll try our best to update or cancel your order before it leaves our facility.
What if my order is damaged or missing?
If you receive a damaged item, contact us at support@buystripd.com within 5 days of delivery. Please include your order number and a photo of the issue, and we'll make it right.